Apollo AI Policy
Disclosure of Third-Party Providers
Last Updated: 1/4/2024
At Apollo.io, we are committed to providing our users with a powerful platform for sales and marketing outreach. Two of our core company values include be customer obsessed and move with focus and urgency. The exciting breakthroughs in artificial intelligence (AI) mean we are updating our products and features to include the most advanced and cutting edge technologies to help our users prospect more efficiently, and prospect better. As part of these commitments, we may leverage various third-party providers in the AI space to enhance our services and capabilities, and will continue to do so for certain product features.
To do this, Apollo.io may use Submitted Data (as defined in Apollo's Terms of Service) and its proprietary data as inputs to the machine learning models from these third-party providers or to its own internally developed models. This allows us to provide more accurate and relevant recommendations to our users. Apollo will never share Submitted Data with third-party providers for the purposes of algorithm enhancement, however, without disclosing it first to customers and obtaining customer consent.
We take our responsibility to protect our users' data seriously, and we are committed to providing transparency and control over how Submitted Data is used. As such, we provide the following disclosures:Any third-party AI platforms used in Apollo's features will be disclosed in the sub-processor list found in our Trust Center
- AI features will be blocked in countries that have disabled ChatGPT or similar products, via scanning of IP addresses.
- Submitted Data that is shared with third-party AI providers will be deleted from those platforms within 30 days.
- We regularly review and update our policies and procedures to ensure compliance with applicable data protection regulations and industry best practices.
Users can contact us to understand further at privacy@apollo.io
- OpenAI: OpenAI is an artificial intelligence research organization that provides machine learning and natural language processing technologies. We use OpenAI's technologies to improve our platform's functionality, including but not limited to features like automated email personalisation, insight generation, and other email messaging purposes.
- The terms of Apollo's usage of OpenAI are located here.
